Firstsource Solutions enjoyed two major wins at the 2017 UK Customer Experience Awards, including the prestigious CX Professional of the Year accolade.
Belfast/ Derry/ Londonderry 13th March, 2017: Firstsource Solutions, one of Northern Ireland’s largest private sector employers, is tackling mental health in the workplace with an innovative toolkit to help equip management with the key skills required to recognise the early triggers and symptoms.
Firstsource Solutions Limited have announced that they have experienced a revenue increase of 8.2% for the quarter ending December 31 2016.
The company is one of the biggest private sector employers in Northern Ireland with over 1300 employees across three sites in Derry and Belfast.
London, 31 January 2017: Firstsource Solutions UK, the UK’s leading customer experience expert, has signed a ten year deal to expand its existing partnership with Sky, Europe’s leading Entertainment Company.
The deal comes as a result of Sky’s decision to consolidate its outsourced areas under the core TV and Broadband service into one strategic partnership. The expanded partnership will see Firstsource take on 1,200 new people and continue to provide customer experience solutions for Sky’s TV and Broadband services until 2026.
