Check out some exclusive insight from Firstsource employees Deb Ashley and Francis Binnell on making a career in customer service management and the ins and outs of contact centre work.
Firstsource Solutions, the UK’s customer experience expert, has announced that it will create more than 300 new jobs as it opens its 2nd contact centre in Cardiff. The new centre at Oakleigh House comes 4 years after the opening of Firstsource’s flagship facility in the city which currently employs 1,000 people. Opening for business from the end of February the new centre will make Firstsource one of the largest contact centre employers in Cardiff.
Firstsource Solutions (NSE:FSL, BSE:532809), a global provider of customized Business Process Management (BPM) services, is creating up to 450 jobs in the United Kingdom and the United States.
It includes 200 new jobs in the North East of England and 250 in a new centre in Eugene, Oregon where client representatives, management and quality assurance staff will support the telecommunications industry by providing web-chat services.
Firstsource Solutions Ltd, a leading global business process management company, today announced that it will be hiring 250 employees for its new center in Eugene.
Firstsource Solutions Ltd., a leading Business Process Management (BPM) company, today announced its call center in Colorado Springs will remain open and the company will be hiring over 100 call center representatives to handle work for a new client in the healthcare space.
Governor Steve Beshear today announced Firstsource Group USA will open a new call center in Louisville. The project, which will provide management solutions to telecommunications and media companies, will result in more than 300 full-time jobs and a $1.2 million investment.