How AI Is Disrupting Our Industry, and What We Can Do About It
How AI Is Disrupting Our Industry, and What We Can Do About It
An Interview With Cynthia Corsetti, originally published in Authority Magazine
Firstsource recognized as a ‘Front-Runner’ in Generative AI for Healthcare Payer by Everest Group
Firstsource recognized as a ‘Front-Runner’ in Generative AI for Healthcare Payer by Everest Group
Firstsource Solutions Limited (NSE:FSL, BSE:532809), a leading global provider of specialist domain-led Business Process Services (BPS) and an RP-Sanjiv Goenka Group company, has been recognized as a Front-Runner in the Everest Group’s latest report, “AI-deas to Action: Operationalizing Generative AI in Healthcare Payer.” The report assessed select service providers with payer revenues exceeding $100M and extensive coverage across the payer value chain classifying them as ‘Front-runners’, ‘Fast-followers’, and ‘Challengers’.
Best Places for AI Tools in Provider Revenue Cycle Management
Best Places for AI Tools in Provider Revenue Cycle Management
With high labor costs, low margins and claims denial rates averaging almost 15%, according to the American Hospital Association, providers need new approaches to effective revenue cycle management. Automation and AI tools can increase productivity, reduce the cost to collect and accelerate revenues. The keys to success today are agentic workflows and generative AI.
Using Generative AI To Streamline Operations, Engage Members
Using Generative AI To Streamline Operations, Engage Members
Insurers face persistent challenges like claims administration and managing contact center costs. Generative AI offers opportunities to simplify workflows.
Limit financial risk from Medicaid redetermination
Limit financial risk from Medicaid redetermination
Medicaid redetermination isn’t going smoothly. As of late December 2023, the Kaiser Family Foundation found that 71% of Medicaid disenrollments nationwide were for procedural reasons. That means patients are losing coverage because they filled out a form incorrectly or missed a deadline, not because they’re truly ineligible for renewal.
Firstsource FY24 Q3 Earnings Results
Firstsource FY24 Q3 Earnings Results
Ritesh Idnani, MD & CEO, Firstsource in conversation with ET Now on the FY24 Q3 Earnings Result
How Small and Medium Sized Managed Medicaid Plans Can Survive Redetermination
How Small and Medium Sized Managed Medicaid Plans Can Survive Redetermination
As states disenroll millions of individuals from their Medicaid rolls, small and medium sized health plans with managed Medicaid plans face multiple risks. Their Medicaid members are losing access to care, many of them erroneously, with 72% of membersbeing disenrolled for procedural reasons.
Automation Fills Gaps Left by Revenue Cycle Talent Shortage
Automation Fills Gaps Left by Revenue Cycle Talent Shortage
Healthcare providers are feeling the industry’s talent shortage in their administrative functions as well as clinical areas. One case in point: revenue cycle management. In a recent study, 63% of healthcare providers reported an inability to fill key revenue management roles.
Improve Patient Financial Experiences And Revenue Cycle Efficiency With Automation
Improve Patient Financial Experiences And Revenue Cycle Efficiency With Automation
In an era when consumers may digitally apply for mortgages, buy vehicles, trade stocks and transfer funds easily and securely, the healthcare financial experience is often frustrating for patients and their families. Growing numbers of patients say financial transparency and options for financing care determine which providers they select.
Everest Positions Firstsource as a 'Major Contender'
Everest Positions Firstsource as a 'Major Contender'
Firstsource Positioned as a ‘Major Contender’ in Everest Group Revenue Cycle Management (RCM) Operations PEAK Matrix® Assessment 2023
Mumbai, India | November 02, 2023: Firstsource Solutions Limited (NSE: FSL, BSE:532809), a global provider of Business Process Management (BPM) services and an RP-Sanjiv Goenka Group company, has been positioned as a ‘Major Contender’ in Everest Group Revenue Cycle Management (RCM) Operations PEAK Matrix® Assessment 2023.