Methodology of Migration

Firstsource’s migration methodology is structured with critical activities, timelines, dependencies, escalations and fallback plans, outlined clearly to ensure smooth and seamless migration. The i-Kit® is structured into five distinct phases, which are detailed below. Each of these phases has checkpoints that act as toll gates for the specific phase. Relevant sign-offs are obtained at the end of each phase before moving to the next phase.



Why Firstsource?

Firstsource's deep domain expertise, technical innovation, process excellence and Rightshoring model combine to deliver best in class solutions and make it a global leader in providing business process outsourcing (BPO) services.
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