Billing and Collections - Account Receivable Management

Billing and Collections

With businesses looking for improved bottom line performance, better account receivables management, collections is a key focus area along with timely and accurate billing for organizations across industries. An effective collections strategy:

  •  Increases receivables recovery rates
  •  Reduces bad debts
  •  Rationalizes costs through streamlined collections processes

Firstsource is a leading global provider of collections and recovery solutions. Firstsource's Collections practice was formerly Account Solutions Group (ASG). Firstsource has over a decade of experience, a team of over 1400 collection agents across two continents and a broad range of proven services. Firstsource solutions are designed to maximize collections and minimize write-offs.

Firstsource offers customized end to end collections management solutions



Account Receivable Management



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Firstsource Collections Approach

Firstsource has leveraged best in class training and technology while adhering to regulatory requirements. This helps to deliver results that exceed our clients expectations. We offer solutions that reduce costs, increase profitability and dramatically increase the receivables recovered. Firstsource accounts receivables collections practice provides :

  •  Strict adherence to legal and regulatory issues involving third party collections  and debt recovery
  •  Increased response rate from delinquent customers
  •  Increased inflow of payments helped by a multi-channeled collections  strategy
  •  Mitigating write-offs by efficient accounts receivables management
  •  A broad range of payment recovery, first party and third party collections  solutions
  •  A strong focus on delivery with a highly qualified operations team


Our global clients - Billing and Collections

  • Fortune 200 credit card company
  • Fortune 10 bank
  • Telecom subsidiary of FTSE 100 UK group
  • Large US debt purchaser
  • US subsidiary of FTSE 100 bank
  • Large US financial services company
  • US subsidiary of FTSE 100 bank


Engagement Footprint - Billing and Collections